If you are looking for a professional and customer focused company to help with all your property needs, then you’re in the right place!We are a local Cheltenham based independent company with over 25 years’ experience in the property business who believe in providing a first-class level of service. Being customer focused, we are dedicated to meeting your expectations and customer satisfaction is our motivation. At Complete Property Group we can take care of your every property need.Whether you are a landlord, developer, overseas investor or residential owner / purchaser, or seeking a Block management company, our highly experienced and professional team are available to assist you whatever your requirement. With teams in Cheltenham and London we have the resources and expertise required to deliver a tailored service at highly competitive rates. Our comprehensive list of services includes Sales, Acquisitions, Letting and Management, Block Management, Investment consultation, refurbishments, maintenance and insurance. All your property services under one roof!A property company providing a comprehensive service that delivers what they promise whilst being competitively priced… welcome to Complete Property Group.

Rural town

Row of terraced houses

View over rooftops

Rural cottage

House

Letting fees information <li>Referencing fee: £.300.00 (up to four
applicants). </li><li>Administration Fee : £150.00 (includes
preparation of the tenancy agreement, inventory, check-in and check-out
procedures)</li><li>Six weeks security deposit (held by
DPS)</li><li>First monthly rental in advance</li>Others fees and charges apply where applicable as follows:<ul><li>Guarantor
referencing fee: £80.00 per Guarantor (if required)All fees
shown are inclusive of VAT.</li></ul>Following
viewing and in order to proceed with a tenancy application, a non-refundable
reservation deposit of £300.00 (or one weeks’ rent whichever is the greater) is
required to reserve the property and begin the referencing process. This is
then offset against your final balance (as shown in the “beginning of tenancy
statement”). 

 The ProcessFollowing receipt
of the reservation deposit, we will remove the property from the market and
mark it as “Let Agreed”. We will then email links to all applicants named on
the tenancy to the Let Alliance portal to submit applications.  This information will form the basis of the
referencing checks and procedures. Once referencing is complete we will prepare
the Tenancy agreement and “Beginning of tenancy statement” which will be
emailed to the tenants for approval. Once we have received the signed
counterpart agreement we will make the necessary arrangements to handover the
property and check-in. Please note
the balance as stated in the “Beginning of tenancy statement” is payable in
full prior to the property handover. 

 Further informationAll clients’
monies are held in a segregated client account.We
participate in a client money protection scheme being the Deposit Protection Service
(DPS).We are
registered with The Property Ombudsman Approved Redress Scheme.

Complete Property Group - Cheltenham

Please note that as well as paying the rent, you may also be required to make the following permitted payments.Permitted paymentsBefore the tenancy starts payable to Complete Property Group Limited (‘the Agent’)A Holding Deposit equal to 1 week’s rent A Security Deposit of 5 week’s rent – Deposit held within the deposit Protection Service (DPS) During the tenancy (payable to the Agent)A payment of £50.00 if you want to change the tenancy agreementPayment of up to £30.00 for the reasonably incurred costs for the loss of keys/security devicesFor any late rental payments where the rent has been outstanding for 14 days or more, A default fee will apply of 3% per annum above the Bank of England base rate for each day that the payment has been outstanding.All fees shown are inclusive of VAT.Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy During the tenancy (payable to the provider) if permitted and applicableUtilities – gas, electricity, waterCommunications – telephone and broadbandInstallation of cable/satelliteSubscription to cable/satellite supplierTelevision licenceCouncil Tax Other permitted paymentsAny other permitted payments, not included above, under the relevant legislation including contractual damages. Tenants InformationAt Complete Property Group tenants can be safe in the knowledge that they are with a professional company who take pride in providing a high level of service and standard of accommodation. We simplify the lettings process from initial viewing, referencing checks and approval, through to the property handover. During your tenancy, should you encounter any repair or maintenance issues, our local team of tradesman are available to resolve the problem expediently and efficiently with minimum disruption.The ProcessFollowing viewing and in order to proceed with a tenancy application, a reservation deposit of 1 weeks´ rent is required to reserve the property and begin the referencing process. This is offset against your final balance (as shown in the “beginning of tenancy statement”). Following receipt of the reservation deposit, we will remove the property from the market, and it will be categorised as “Let Agreed” on all portals at the earliest opportunity. Email links will be sent to all applicants being referenced and named on the tenancy agreement to the Let Alliance portal to submit applications. This information will form the basis of the referencing checks and procedures. Once referencing is complete and approved, we will inform, the applicant and prepare the Tenancy agreement and “Beginning of tenancy statement” which will be emailed to the tenants for approval. Once we have received the signed counterpart agreement, we will make the necessary arrangements to handover the property and check-in. Please note the balance as stated in the “Beginning of tenancy statement” is payable in full prior to the property handover. Further information All clients´ monies are held in a segregated client account. We participate in a client money protection scheme being the Deposit Protection Service (DPS). We are registered with The Property Ombudsman Approved Redress Scheme

Contact Complete Property Group - Cheltenham