ARLA logo

NAEA logo

FBM are one of Pembrokeshire’s leading estate and letting agents, privately owned and cherishing, our independence with offices in the county’s principal towns of Tenby, Haverfordwest, Milford Haven, Narberth and Pembroke.We get your property seen! High profiled digital presence from Google, social media and on multiple sales platforms including the market leader, Zoopla and On The Market.You’re in safe hands, we are a member of the key governing bodies, abiding by the strictest codes of practice. We believe in clients for life and stay in contact long after the transaction has concluded. As a company we are very proud of our staff retention with several of our current team having been with us in excess of 15 years. We create a culture and environment that none of our competitors can match, allowing staff to progress and develop within the company.We provide an outstanding level of service to our clients making moving an easy, seamless and pleasurable experience.With You… On Your Journey Home

FBM are one of Pembrokeshire’s leading estate and letting agents, privately owned and cherishing, our independence with offices in the county’s principal towns of Tenby, Haverfordwest, Milford Haven,

Rural town

Row of terraced houses

View over rooftops

Rural cottage

House

Manager

Sales Negotiator

FBM - Pembroke

Holding Deposit (per tenancy): One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s) withdraw from the tenancy, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing). Otherwise, the deposit will be applied towards the first month’s rental.Early Termination (tenant’s request). Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as rent due under the tenancy until the start date of the replacement tenancy. These costs will be more than the maximum amount of rent outstanding on the tenancy.Rent Arrears / Returned Payments; £30.00 (inc. VAT) per letter, telephone call or email requesting payment from the Due Date until paid on any outstanding sums in order to cover the agent’s costs associated with chasing unpaid rent.Missed appointments; Where the actions of the tenant results in a missed appointment, the tenant is liable for the agent’s time in remedying the situation which is charged at £42.00 (inc. VAT) plus any actual costs incurred (such as contractor charges).Avoidable or purposeful damage to the property; Tenants are liable to the actual cost of remedying any damage incurred (as detailed in a contractor’s invoice) plus the agent’s costs in obtaining any necessary permissions, sourcing providers and travel costs which will be charged at £12.00 (inc. VAT).Lost key(s) or other Security Device(s); Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s) plus the agent’s costs in obtaining any necessary permissions, sourcing providers and travel costs which will be charged at £12.00 (inc. VAT). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant.Emergency/out of hours call-out fees; Where the actions of the tenant results in the agent (or their nominated contractor) attending the property outside of normal office hours, the agent’s time to remedy the situation is charged at £12.00 (inc. VAT) plus any actual costs incurred (such as contractor invoices).

We cannot fault the service we were given by Anwen. She was everything we'd want in an estate agent: relaxed, genuine and friendly but with all the necessary info on the property and the local area at her fingertips.

Mrs.

We were looking for a property to buy and Anwen was great! Let us know about any suitable properties that became available and then was friendly and informative on viewings, without being overbearing or 'salesy' and some Estate Agents can be.

In a extremely fast market where some estate agents not offering a good service Anwen could give tips on how it's done! She ensures great customer service provided. Keep up the good work

Contact FBM - Pembroke