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&#39;Durham born and bred with twenty years of experience in estate agency&#39;  Our philosophy is simple:  “It’s our own business and it’s our names above the door so we care passionately about building a reputation for first class service on all levels. There is no &#39;one size fits all&#39; approach to looking after Landlord and Tenants alike. What is a Landlord&#39;s valuable investment, or potentially their former residence, is now the home of the Tenants and their family. It is vital that we tailor-make each service to ensure that each Tenancy is handled with the care and attention that all our clients expect.”  Property professionals with experience in all aspects of the Lettings process, from the Marketing &amp; Advertising, Credit Checks &amp; Referencing, to the Property Management &amp; Accounting with a thorough understanding of legal implications and up to date Tenancy Legislation. Providing Tenant Finding Services to all Landlords, alongside single tenancy, or portfolio management.  As Landlord&#39;s themselves, they understand the necessity of maintaining a healthy, and long-standing relationship between Landlord and Tenant.  “Based on our years of experience, we’ve come to understand the importance of Letting Agents having the relevant qualifications, and being members of the various Accreditation Bodies. For too long, we feel it has been far too easy for Agents to simply sprout-up as a ‘back bedroom outfit’ without any requirement to demonstrate that they have the means, knowledge, and expertise needed to ensure that the Landlord, their Property, and most importantly, their Tenants’ monies are being handled in the correct or legal manner.  Having both gained the professional industry qualifications in Residential Lettings &amp; Property Management, we have a thorough understanding of the legal position of us, as an Agent, and all best practises when dealing with all aspects of Residential Tenancies”Client Money Protection is provided by ARLA Propertymark. Independent Redress is PRS (Property Redress Scheme).

Rural town

Row of terraced houses

View over rooftops

Rural cottage

House

Dedicated Lettings & Property Management specialists covering the region from our Durham City Office.

Frampton & Roebuck - Durham

For properties in England, the Tenant Fees Act 2019 means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenants behalf) the following permitted payments:Holding deposits (a maximum of 1 weeks rent).This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s) withdraw from the tenancy, fail a Right to Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).Tenancy Deposit (equivalent to a maximum deposit of 5 weeks rent for annual rent below £50,000, or 6 weeks rent for annual rental of £50,000 and above);This covers damages or defaults on the part of the tenant during the tenancy.Tenancy Deposits for student tenancies are capped at £600 per person (never to exceed an amount equivalent to 5 weeks rent).Payments to change a tenancy agreement eg change of sharer (tenants request) Capped at £50 per agreed variation.To cover the costs associated with taking landlords instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of the new legal documents.Payments associated with early termination of a tenancy (tenants request) Capped at the landlord loss or the agents reasonably incurred costs.In the event of tenant(s) requesting to leave the contract earlier than the contracted end date, they shall be liable for all rent under the terms of the tenancy until a new tenant is signed, and any costs incurred by the landlord for re-letting the property.Where required, payment of utilities (electricity, gas or other fuel, water, sewerage), communication services telephone, internet, cable/satellite television), TV licence.Council tax (payable to the billing authority).Interest payments for the late payment of rent (up to 3% above Bank of Englands annual percentage rate and may only be imposed when the rent is 14 days overdue).Reasonable costs for replacement of lost keys or other security devices.The Tenant is responsible for any reasonable costs incurred for lost keys or security devices. A single standard replacement key will cost in the region of £5. Replacement keys for non-standard or specialist security locks will cost a maximum £50 per key.Contractual damages in the event of the tenants default of a tenancy agreement; andAny other permitted payments under the Tenant Fees Act 2019 and regulations applicable at the relevant time.Tenant protectionClient Money Protection is provided by ARLA Propertymark. Independent Redress is PRS (Property Redress Scheme).

Contact Frampton & Roebuck - Durham