Mills & Mills - Sales - Truro

What makes Mills & Mills different?

The difference is in the job roles and business structure of Mills & Mills versus a traditional estate agent.

Mills & Mills – Experienced at valuing property in the upper end of the market in Cornwall but most importantly at Mills  & Mills we are specialist at the actual selling of property to buyers.

Traditional estate agencies – Listers usually are the most experienced in branch and their job is to value and list properties. Sales negotiators are usually the least experienced in the business who do the actual selling of the property to buyers.

When it comes to a literal personal agent like us and an estate agency where you get a variety of people who contact you during your sale you need to consider who will provide you with the highest ‘value’ when it comes to their full role, the time they take, the service they deliver, and the results they execute. If it’s high-end results and personal service with experience and dedication that you’re after, then the personal service of Mills & Mills is the right choice for you.

When you work with Mills & Mills you’re working with one experienced and dedicated broker that is a specialist selling agent not a mixed team of sales staff who don’t know your property as well as an individual would.

At Mills & Mills we have a different opinion about the sales path a vendor and buyer need to take to get the best outcome. The initial price a vendor markets their property at is usually a consensus of 2 or 3 valuations from listers in each agency. More often than not, a vendor’s typical experience is the person who listed the property passes it on to sales staff and moves onto their next listing. You rarely hear from the lister again if at all, sound familiar?

Principally, this means the person you entrust in selling your most valuable asset passes it over to people you don’t know and who don’t know your property.

In a nutshell, top money in a client’s pocket is what we deliver more consistently. This is achieved because we understand the psychology of marketing and selling property (we do this different to all the others), we delivery an exceptional customer experience for each buyer to sell the dream and paint the picture required to fall in love with your home, from the initial marketing and contact to the viewing itself. I’m sure most people have had a bad experience when viewing a property with an agent who doesn’t know the answers to simple questions? This is the crucial mistake, if the buyer has a poor experience during the viewing the client is less likely to get an offer, can cost 10’s of thousands of pounds (£’s) in the offer amount or even worse not get a sale at all. At Mills & Mills we believe it is vital to have the best and most experienced person negotiating your money for you.