ARLA logo

We are so proud of the consistent high quality lettings and property management and we remain passionate about serving our local community, with traditional values and customer care at the fore front of everything we do. When we first opened over 12 years ago, our aim was to provide an unbeatable customer experience with a clear and competitive No let No fee structure, we are just as enthusiastic to continue building on this success for many years to come.

Rural town

Row of terraced houses

View over rooftops

Rural cottage

House

Agency administration and referencing fees:

We aim to be transparent as possible when disclosing our services,
procedures and fees charged to tenants. Plymouth Estates is a member of a
redress scheme known as The Property Ombudsman www.tpos.co.uk. Copies of the TPO Code
of practice and our complaint handling procedure are available at 45
Springfield Road, Plymouth, PL9 8EP. Upon reserving a property, applicants will
be required to pay our tenancy set up fee and all of our fees are listed below.
In the event that the landlord declines to grant the tenancy, it will be
refunded to you in full. However the agency tenant set-up fee will be
non-refundable if you decide not to proceed for any reason, or if you fail to
provide complete and accurate information in your application. All of our
client’s money is held in a separate client account. We have Professional
Indemnity Insurance and belong to a Client Money Protection Scheme. 

BEFORE YOU MOVE IN:

Tenant set-up fee: £324.00 (including VAT) for up to two
tenants

Includes administration of processing the application,
referencing up to two tenants to include financial credit checks, Right to Rent
checks (identity, immigration and visa confirmation) and obtaining references
from current or previous employers/landlords to assess affordability. Tenant portion of preparing the Tenancy
agreement and inventory/schedule of condition (50% shared with Landlord).
Lodging the deposit and providing prescribed information. Accompanied check in
at the property reviewing the inventory and taking meter readings on the day of
handover. Produce a tenant pack with all associated documentation and safety
certificates.

 

Subsequent applicants: £96.00 (including VAT) Includes processing of
application, Right to Rent checks and referencing.

Guarantor (per guarantor if required): £84.00 (including VAT) Includes
credit referencing, suitability checks and the preparation of the Guarantor’s
agreement. 

DURING YOUR
TENANCY

Tenant
amendment fee: £72.00 (including VAT)

Contract
negotiation, drafting a new tenancy agreement for a change of tenant and
re-lodging the deposit if the lead tenant has changed.

 

Check-out fee:
£72.00 (including VAT)

Accompanied
check out at the property, reviewing the inventory and negotiating the
repayment of the deposit. The check-out fee is payable on termination of your
tenancy only.

 

Over paid rent
fee: £24.00 (including VAT)
Administration charge for returning any overpaid rent to a tenant.

 

The fees above will be paid in addition to any rent and deposit that is
due under the Tenancy Agreement. In the event that the landlord declines to
grant the tenancy, it will be refunded to you in full. However the agency
tenancy set-up fee will be non-refundable if you decide not to proceed for any
reason, or if you fail to provide complete and accurate information in your
application.

Plymouth Estates - Plymouth

Tenant fees:We aim to be transparent as possible when disclosing our services, procedures and fees charged to tenants. Plymouth Estates is a member of a redress scheme known as The Property Ombudsman www.tpos.co.uk. Copies of the TPO Code of practice and our complaint handling procedure are available at 45 Springfield Road, Plymouth, PL9 8EP. Plymouth Estates Ltd is a member of Money Shield client money protection scheme reference number 57770034. You can find out more details on the agent’s website or by contacting the agent directly [use Contact Agent Button].DURING YOUR TENANCY THE ONLY PERMITTED PAYMENTS PAYABLE BY A TENANT ARE AS FOLLOWS IN ACCORDANCE WITH THE TENANT FEE ACT 2019:Before you move in payable to Plymouth Estates Ltd: The rent one calendar month in advance.A refundable tenancy deposit capped at no more than five weeks rent where the annual rent is less than £50,000, or six weeks’ rent where the total annual rent is £50,000 or above. We do not make any charges to residential tenants for administration, referencing, Right to Rent checks (identity, immigration and visa confirmation), inventory, drafting AST and obtaining references from current or previous employers/landlords to assess affordability. Company applications: Company referencing fee £360.00 including VAT.During your tenancyDuring the tenancy when requested by the tenant to draft a new tenancy agreement for a change of tenant and re-lodging the deposit if the lead tenant has changed. Tenancy amendment fee: £50.00 (including VAT)Default fee for late payment of rent exceeding 14 days or more from the rent due date. Fee will not exceed 3% above the Bank of England’s base rate for each day that the payment has been outstanding.Lost key or security device giving access to the property and requires replacement. Default fee charge to replace lost key or security device at cost price.Early termination fee. The rent is to be paid during the fixed-term period as required under the tenancy agreement. If the landlord agrees to terminate a tenancy during the fixed term the tenant will be responsible to pay the rent up to the check-in of the new tenant. The outgoing tenant will also be responsible for the landlord/letting agent’s costs of referencing and re-advertising the property. The fees above will be paid in addition to any rent and deposit that is due under the Tenancy Agreement. Any other permitted payments, not included above, under the relevant legislation including contractual damages. During the tenancy (payable to the provider) if permitted and applicable Utilities – gas, electricity, waterCommunications – telephone and broadbandInstallation of cable/satelliteSubscription to cable/satellite supplierTelevision licenceCouncil Tax

Contact Plymouth Estates - Plymouth