Why choose Maslen Estate Agents in East Sussex? Choosing the right agent Whether you are buying or selling a property, choosing the right estate agent is key to ensuring the process runs smoothly. There are many agents to choose from and it’s important to choose a knowledgeable estate agent that can give you sound, relevant advice. Each property move brings with it different challenges, so you need an estate agent you can talk to when you want to and trust you’ll get open, honest advice. Honest, professional guidance and support Here at Maslen Estate Agents we will be with you every step of the way. From our first viewing and valuation of your property, through to achieving the maximum possible sale price, we will give you honest, professional guidance and support. Our enthusiastic, experienced team of negotiators are extremely knowledgeable about the local housing market and how to best market your property. We provide honest feedback after every viewing, and ensure you are kept fully informed at every stage of your sale. Independent mortgage advice you can trust To ease the process further, we also provide independent mortgage advice from the whole market, including remortgaging. In addition we can arrange buildings and contents insurance, mortgage payment protection and life and critical illness cover. We don’t charge a fee for these services. Download our handy guide to homebuying and mortgages here. We offer the best customer service When choosing an estate agent, don’t make a decision based purely on commission fee. It’s tempting to appoint an agent just because they offer a low commission rate, but this is a false economy. Other factors to consider are local knowledge, expertise and levels of customer service. Look at an estate agent’s sales results; you’ll be able to get an idea of which agents concentrate on getting the best possible sale price rather than just a quick sale. Which means you’ll get the best customer service and a better price for your property, making more money overall. Our professional track record speaks for itself We are one of only three estate agents in Brighton & Hove that has achieved membership of the ‘Buy With Confidence’ scheme, established by Trading Standards and one of the first in the city to become licensed members of the National Association of Estate Agents (NAEA), adhering to a strict code of practice and levels of staff training and qualifications. This is also reflected by our 12 years with ‘Investors In People’ (IIP) status and membership of The Property Ombudsman. We were also winners of the Brighton & Hove Estate Agents Award for Raising Professional Standards 2010.