1 bedroom flat

Since opening their Office in 2007, Steve and Ailsa Rowe’s team have dominated the Bloxwich and Walsall lettings area for a number of years. With independent reports on several occasions proving that other agents may put more ‘to let’ boards out, but the Walsall team are still letting more properties and providing rent for their Landlords rather than leaving properties empty, furthermore since being part of the Newton Fallowell Group they have won back to back Lettings Franchise of the year awards (2016 and 2017). This allied with the strong sales team has allowed for Steve and Ailsa to extend and relocate there office to a more prominent High street location. Staff at the branch pride themselves on their commitment to customer service, focusing on the entire customer ‘journey’ and experience, rather than simply selling or letting houses.  As part of this, they adopt a proactive and flexible approach to viewings, including accompanied viewings, out of hours contact, weekend opening hours and the provision of eye-catching property brochures featuring sharp photography and detailed floor plans.  Managing Director Steve Rowe said “despite being part of a much larger network of independently owned and managed estate agents, there is a real feeling of being a small family-run business, and we feel we genuinely care more than your average estate agent.  As part of this, we aim to excel at every stage of our customers’ journey and this is extremely important to us.” The branch is a proud member of the Property Ombudsman.